Since the recession began eight years ago, the role of the Assistant has changed beyond recognition. There has never been a more confusing time to be an Assistant because the responsibilities have developed so fast. In this session, Lucy Brazier looks at the role past, present and future to explain why it has developed how it has. She explores the opportunities that this creates for you to become a true Business Partner to your Executive including developing the partnership, setting the ground rules, communication, adapting to style & maintaining a great partnership.

* Introduction & course objectives


* The Modern Day Assistant as a strategic business partner including The role past, present and future, Maslow’s Theory, Personal Development
– how and why it’s personal, Star Exercise, Addams Theory, Resources for Personal Development, Creating a Personal Development plan

* Communication including Belbin psychometric testing, body language & voice, VAKOG, listening skills, different work styles, Taking control without taking over, emotional intelligence, Tuckman’s theory, ongoing communication with your Executive

* Building a Powerful Business Partnership with your Executive including developing the partnership, setting the ground rules, communication, adapting to style & maintaining a great partnership

* Building a Powerful Business Partnership with your Executive continued

* Productivity including setting boundaries, email, diary management, the myth of multitasking, procrastination & time management

* Practical Session: Decision Making & Problem solving

* Practical Session: Introduction to Project Management

* Keeping out of overwhelm- stress management and work-life balance

Learn About our Speakers


Lucy Brazier is the world’s leading authority in the administrative profession.


As CEO of Marcham Publishing, specialist publishers of Executive Secretary Magazine – a global training magazine dedicated to the professional development needs of senior and aspiring administrative professionals - Lucy works with the best trainers of Executive Assistants from around the world to deliver the most up to date and current training in the market.

Her passion is for the Assistant role to be truly recognised as a career and not just a job. Her formidable training expertise and speaking style have given her opportunities to train, present and Chair in over 40 countries at over 400 events including Chairing the 2015 World Administrator Summit in Papua New Guinea. This has created much needed discussions from encouraging Executive Assistants in Blue Chip companies to work towards becoming centres of excellence within their companies, to explaining why college students should see the Assistant role as proper profession with a career path.

Lucy has a unique overview of the role and where it is heading. With access to the most forward thinking, passionate and knowledgeable trainers in the world as well as personally meeting and speaking to literally thousands of Assistants over the last five years, Lucy’s knowledge of the market and what Assistants all over the world are facing on a day to day basis are second to none.

In 2016 Lucy was awarded the YPA Special Award 'International Ambassador for the PA Profession' and in 2015 the ‘PA Contributor of the Year Award’ by Office*. The magazine has been a finalist in the PPA Business Magazine of the Year Award, the PPA Media Brand of the Year Award and the PA-Assist Members Awards.

Lucy runs a LinkedIn group for assistants which currently has over 444,000 international members who share information, network and learn. She also launched #adminchat in January 2012 – a weekly free training session presented on Twitter and hosted by a different world-class trainer every week. Now boasting an average of over 3,000 attendees a week, #adminchat is a manifestation of Lucy’s commitment to providing the very best training to assistants all over the world.

Lucy has been a Publisher and Events Organiser for 29 years. Lucy has previously worked as a Publishing Director for Wilmington PLC, and has managed a team based in Singapore, New York, Germany & London responsible for 13 magazines, 12 international conferences, awards, trade show attendance and marketing for EMAP. Other companies worked for include The Times, The Independent, Centaur Communications and Glass's Guide.

A Service By ABMC International


Crowne Plaza is a modern, elegant and luxurious hotel situated at the heart of Upper Hill, Nairobi’s new financial district. It is surrounded by multinationals companies, diplomatic missions, banks, hospitals and entertainment venues.

Crowne Plaza Hotel is also 7 minutes away from the Central Business District and 25 minutes to Jomo Kenyatta International Airport.

Crowne Plaza is part of InterContinental Hotels Group (IHG) and which has a presence in over 100 countries in the World and a member of the IHG Rewards Club with over 80 million members Worldwide.

Our Sleep Advantage program features a unique solution for a great night’s sleep. It includes an aroma therapy kit, dedicated quiet zone rooms, “Doctor Sleep” Tips and a series of podcasts for your night’s rest.

We feature inspiring meeting facilities such as a pillar-less ballroom and natural daylight lighting as well as modern boardrooms and comprehensive equipment to encourage your success.

Engage our Crowne Meetings Director to host all your banquets and conferences in the11 elegant meeting rooms.

Work-out with experienced trainers in our state-of-the-art Uzima Health club and try out our array of tantalizing massage treatments in our holistic spa.

 

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Contact Information

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woodvale Grove
(020) 514-0700
info@intl-abmc.com